The Relationship among Emotional Intelligence, Social Support, Job Involvement, and Turnover Intention – A Study of Nurses in Taiwan
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Asian Institute of Research, Journal Publication, Journal Academics, Education Journal, Asian Institute
Asian Institute of Research, Journal Publication, Journal Academics, Education Journal, Asian Institute

Economics and Business

Quarterly Reviews

ISSN 2775-9237 (Online)

asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, managemet journal
asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, managemet journal
asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, managemet journal
asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, managemet journal
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Published: 01 August 2019

The Relationship among Emotional Intelligence, Social Support, Job Involvement, and Turnover Intention – A Study of Nurses in Taiwan

Chun-Chen Huang, Szu-Hsien Lin, Kai-Wen Zheng

Asia University (Taiwan), TransWorld University (Taiwan)

asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, management journal

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doi

10.31014/aior.1992.02.03.116

Pages: 652-659

Keywords: Emotional Intelligence, Social Support, Job involvement, Turnover intention, Nurses

Abstract

This study examines the relationship between nursing staff's emotional intelligence, social support, job involvement, and turnover intention of nursing staff. The MANOVA Multivariate Analysis of Variance (MANOVA) and Structural Equation Modeling (SEM) were used to examine the aforesaid constructs. The results of the study show that while emotional intelligence has a positive impact on social support and job involvement, social support also has a positive impact on job involvement. Meanwhile, both social support and job involvement have a negative impact on turnover intention. Therefore, the underlying reasons for turnover behavior can be traced back to emotional intelligence, whereas social support and job involvement can be two tiers of mediators. These results can provide hospitals with human resource management strategies and serve as a reference for organizational management.

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