Economics and Business
Quarterly Reviews
ISSN 2775-9237 (Online)
Published: 28 February 2019
Digital Marketing in Banking Activities – Suggestions for Vietnam Banks from International Experiences
Do hoai Linh, Le Phong Chau, Khuc The Anh, Do Thi Thu Thuy
National Economics University, Vietnam
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10.31014/aior.1992.02.01.66
Abstract
Based on the innovation of science and technology in a fierce competitive environment, digital marketing has emerged as an inevitable trend for businesses with no exception from banking areas. With the target of reaching out and providing services to progressively demanding customers, current marketing tools need to be further improved to create the best interaction. Hence, the authors aim at clarifying the concept of digital marketing, which is a new trend in banking development globally, followed by experiences as well as proposing suggestions for banks in transitional countries such as Vietnam.
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